Lived Experience
Alex Procter
“How do we work in a way that’s kind, that’s psychologically informed but that doesn't take away people’s autonomy and people’s sense of them as a human, warts and all?”
Alex Procter talks about her new role as Lived Experience Lead at Justlife. What is Expertise by Experience, and how vital is such lived experience to support work? Together the team unpick and defines lived experience or experts by experience, as well as some processes and practices to engage people with lived experience and the importance of being kind!
What is Expertise by Experience, and how vital is such lived experience to support work?
Alex Procter, Justlife's Lived Experience Lead tells Sam and Jules how the organisation strives to innovate. We discuss shifting the focus in the support sector and how we can learn from clients.